Privacy Policy

At Astro Dhyaan, your privacy and data security are of the utmost importance. We are committed to safeguarding your personal information.

Whether you are an astrologer, customer, registered user, or a visitor to our platform, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws, particularly the Information Technology Act, 2000, and related regulations.

We recommend you carefully read this Privacy Policy before using our website or mobile application. By accessing or using our services, you consent to the terms outlined in this policy.

Understanding the Policy and User Consent

This Privacy Policy explains how Astro Dhyaan collects, processes, and manages user data, including personal information such as names, contact details, birth details, birth charts, and predictions. By using our platform, you indicate your understanding and agreement with this policy.

User Data Collection and Profile Creation

When creating a profile on Astro Dhyaan, users are required to provide certain details including Mandatory Information: First Name, Last Name, Phone Number, and Date of Birth. Optional Information: Address, additional personal details, or any other data. While most data fields are optional, a valid phone number is essential for account creation.

How We Protect Your Privacy

Astro Dhyaan is committed to protecting all user data, ensuring transparency about what personal information is collected and how it is used, utilizing personal information solely for prediction services, remedies, and personalization, and prohibiting the sale, rental, or unauthorized sharing of user data with third parties.

Types of Information Collected

We may collect the following information to provide our services: Name, Phone Number, Email Address (if provided), Profile Photo, Date of Birth, Time of Birth, Place of Birth, Gender, Delivery Address (for AstroShop orders), Device Information, and Wallet and Purchase History.

How We Use Your Data

All data collected is used for the following purposes:

  • Account creation and authentication
  • Astrology consultations
  • Horoscope and Kundli generation
  • AstroShop order processing
  • Pooja booking
  • Customer support
  • Security and fraud prevention
  • Sending notifications
  • Improving app performance

Confidential Information: Certain information is highly confidential and will not be disclosed unless required by law.

Security Measures

To ensure safe transactions and protect user data, Astro Dhyaan employs:

  • Data encryption for secure storage and transmission
  • Regular monitoring of systems to prevent unauthorized access
  • Secure payment gateways for confident credit and debit card transactions

Payments are securely processed through Razorpay. AstroDhyaan does not store users' payment card or banking information.

Third-Party Services

AstroDhyaan uses trusted third-party services to provide and improve our services. These include:

  • Firebase (authentication, notifications, analytics and crash reporting)
  • Agora (live voice communication)
  • AWS (cloud hosting and storage)
  • Vedhic (astrology predictions)
  • Razorpay (secure payment processing)

These providers process data only for providing the requested services.

Data Sharing

AstroDhyaan does not sell users' personal information. Information may be shared only with trusted service providers that help us operate the platform, including payment processors, cloud service providers, and communication providers.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be processed on secure servers located in different countries where our trusted service providers operate.

Account Deletion

Users can request deletion of their account and associated personal information by using the account deletion feature within the app (if available) or by contacting our support team. We will process deletion requests in accordance with applicable laws.

Voice Calls

AstroDhyaan provides live voice calls between users and astrologers using secure communication technology. Voice calls are not recorded by the app unless explicitly stated and the user has provided consent.

Children's Privacy

AstroDhyaan is not intended for children below the minimum age required by applicable laws. If we become aware that personal information has been collected from a child without appropriate consent, we will delete such information promptly.

Third-Party Websites and Transactions

Astro Dhyaan may include links to third-party websites for additional services or products. We are not responsible for the content, privacy practices, or activities of these third-party websites. We advise users to carefully review the privacy policies of any linked sites before proceeding.

Disclaimer on Astrological Predictions and Remedies

• AstroDhyaan provides astrology consultations and related services. Results may vary based on individual circumstances and the guidance provided by astrologers.

• The platform is not responsible for the accuracy or outcomes of astrological predictions and remedies offered by astrologers.

• No warranties or guarantees are provided for any services, remedies, or products offered.

• We do not provide mental health support or counseling services. Users who feel mentally disturbed or vulnerable are encouraged to refrain from using the platform.

Grievances and Contact Information

If you experience any issues or have concerns about our Terms and Conditions, Privacy Policy, or services, you can reach out to us:

Support Email

appastrodhyaan@gmail.com

Support Phone

[Add support phone number]

Website

[Add website URL]

Company / Developer Name

Astro Dhyaan

This Privacy Policy is to be read alongside our Terms and Conditions. Last updated: 21/07/2026