At Astro Dhyaan, your privacy and data security are of the utmost importance. We are committed to safeguarding your personal information.
Whether you are an astrologer, customer, registered user, or a visitor to our platform, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws, particularly the Information Technology Act, 2000, and related regulations.
We recommend you carefully read this Privacy Policy before using our website or mobile application. By accessing or using our services, you consent to the terms outlined in this policy.
This Privacy Policy explains how Astro Dhyaan collects, processes, and manages user data, including personal information such as names, contact details, birth details, birth charts, and predictions. By using our platform, you indicate your understanding and agreement with this policy.
When creating a profile on Astro Dhyaan, users are required to provide certain details including Mandatory Information: First Name, Last Name, Phone Number, and Date of Birth. Optional Information: Address, additional personal details, or any other data. While most data fields are optional, a valid phone number is essential for account creation.
Astro Dhyaan is committed to protecting all user data, ensuring transparency about what personal information is collected and how it is used, utilizing personal information solely for prediction services, remedies, and personalization, and prohibiting the sale, rental, or unauthorized sharing of user data with third parties.
We may collect the following information to provide our services: Name, Phone Number, Email Address (if provided), Profile Photo, Date of Birth, Time of Birth, Place of Birth, Gender, Delivery Address (for AstroShop orders), Device Information, and Wallet and Purchase History.
All data collected is used for the following purposes:
Confidential Information: Certain information is highly confidential and will not be disclosed unless required by law.
To ensure safe transactions and protect user data, Astro Dhyaan employs:
Payments are securely processed through Razorpay. AstroDhyaan does not store users' payment card or banking information.
AstroDhyaan uses trusted third-party services to provide and improve our services. These include:
These providers process data only for providing the requested services.
The Website is primarily intended for individuals who are 18 years of age or older. However, certain information or services available through the Website may be accessible to individuals below the age of 18. The Website is not specifically designed, targeted, or intended to appeal to children below the age of 13, and we do not knowingly collect or solicit personally identifiable information from children under 13 years of age.
IF YOU ARE BELOW 13 YEARS OF AGE, YOU MUST NOT ACCESS OR USE ANY SERVICE PROVIDED THROUGH THE WEBSITE, IN ANY FORM OR MANNER.
If a parent or legal guardian becomes aware that a child below the age of 13 has provided or shared personal information through the Website, they are requested to contact Astro Dhyaan immediately. Upon receiving such information, we will take reasonable and appropriate measures to identify and remove the concerned information from our systems.
Astro Dhyaan respects the privacy of its users and takes appropriate measures to protect the personal information shared with us. This may include sensitive or personal details such as birth-related information, contact or address details, and other information provided while using our services.
We also take reasonable security measures to safeguard financial and transaction-related information, including details associated with credit card or debit card payments. Astro Dhyaan follows appropriate security and encryption practices to help protect information transmitted through our Website and to maintain the security of transactions.
Users are encouraged to use the available payment methods through the Website while following standard precautions for maintaining the confidentiality and security of their payment information. We continuously strive to maintain a secure environment and provide our users with a safe and reliable experience while accessing and using Astro Dhyaan services.
Astro Dhyaan may provide links or references to websites, applications, services, or other resources operated by third parties. Astro Dhyaan does not control or take responsibility for any communication, transaction, interaction, content, privacy practices, or other activities that may take place between a user and such third-party websites or services.
Users are advised to independently review the Privacy Policy, Terms of Use, and other applicable policies of any third-party website or service before accessing or using them. The presence of a third-party link on the Astro Dhyaan Website does not constitute an endorsement or make Astro Dhyaan responsible or liable for any use, transaction, communication, loss, or consequence arising from the user's interaction with such third-party website or service.
AstroDhyaan does not sell users' personal information. Information may be shared only with trusted service providers that help us operate the platform, including payment processors, cloud service providers, and communication providers.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your information may be processed on secure servers located in different countries where our trusted service providers operate.
Users can request deletion of their account and associated personal information by using the account deletion feature within the app (if available) or by contacting our support team. We will process deletion requests in accordance with applicable laws.
AstroDhyaan provides live voice calls between users and astrologers using secure communication technology. Voice calls are not recorded by the app unless explicitly stated and the user has provided consent.
AstroDhyaan is not intended for children below the minimum age required by applicable laws. If we become aware that personal information has been collected from a child without appropriate consent, we will delete such information promptly.
Astro Dhyaan may include links to third-party websites for additional services or products. We are not responsible for the content, privacy practices, or activities of these third-party websites. We advise users to carefully review the privacy policies of any linked sites before proceeding.
• AstroDhyaan provides astrology consultations and related services. Results may vary based on individual circumstances and the guidance provided by astrologers.
• The platform is not responsible for the accuracy or outcomes of astrological predictions and remedies offered by astrologers.
• No warranties or guarantees are provided for any services, remedies, or products offered.
• We do not provide mental health support or counseling services. Users who feel mentally disturbed or vulnerable are encouraged to refrain from using the platform.
If you experience any issues or have concerns about our Terms and Conditions, Privacy Policy, or services, you can reach out to us:
Support Email
info@astrodhyaan.com
Support Phone
9811981720
Company / Developer Name
Astro Dhyaan
This Privacy Policy is to be read alongside our Terms and Conditions. Last updated: 21/07/2026
